Airtel Campus Recruitment

NOTICE – Airtel Campus Recruitment

This is to inform all the Final year students that Airtel is urgently hiring for Jaipur location.
Details Mentioned below:

Customer Relationship Officer; Business - Retail This is a unique opportunity to work in the areas of Customer experience as well as Sales.
The role exists:
To create excellence in every customer moment& win them over as “friends for life”.
Serve our friends with simple and transparent digital experiences leading to warm & personalized outcomes.
Deliver defect free resolutions with speed and honestyAND explore life enriching experiences to GROW products and services for our friends and their families
Deliverables (key responsibilities)

Customer Service
Responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution

Generate Sales leads
Responsible for driving sales for various Airtel Plans, Plan upgrades & Products including my Airtel APP, WYNK, Airtel TV etc. for new & existing Airtel customers.
Deliver on all agreed KPIs with adherence to pre-defined Scope of Plan to run store operations smoothly.

Compliance
Ensure compliance with policies and procedures& expected code of conduct.
Ensure completion of store operational requirements

Demonstrate (Key competencies)
Persuasive Communication Skills
Service & Sales orientation
Digital Savvy
Analytical Thinking
Empathy

Skills Required
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service to the customers.
Should be able to manage sales, service & operations at the same time.
Ability to connect, provide innovative solutions, and create an environment where all can succeed.
Must be digital savvy, comfortable in handling customer journey on digital stores.

Education:
Graduation is a must
MBA (Preferred)

Payroll: Quess Corp Ltd

CTC : 3,11,832 LPA

Job Location: Jaipur
Last Date to Register 28th Jan 2021
Link to Register https://forms.gle/8w1Q99pXapdqCTan6

NOTE:
For further details, please contact the Placement Office: Placement@iisuniv.ac.in