Wipro Pool Campus Drive

NOTICE – Wipro Pool Campus Drive on 4th Feb 2021

This is for the information for all the Final year students of UG & PG that Wipro will be conducting its Campus Recruitment (Online) for the students of IISU.

Position:
Customer Service Representative Job Description:
•Customer Service through calls, Chats & emails
•Ensure timely and accurate service delivery at defined productivity levels
•Build client & domain knowledge to be able to deliver a resolution on the first conversation
•Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
•Maintain Internal & Client level delivery quality on calls, chats & email conversations
•Adhere to Customer Service Attendance & Accountability policies
•Execute issue /query resolution and ensure proper documentation & follow-up
•Identify, share and support operational improvements
Eligibility: •Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
•Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
Location: Gurgaon & Noida
Last Date of Registration 1st Feb 2021
Link to Register https://docs.google.com/forms/d/e/1FAIpQLSeaq9wHK12l5wQACopu3f3QjrCqBcsY...

AND

https://forms.gle/FYrAUmzZeEVidiGB7

(Need to register on Both the links)

NOTE:
For further details, please contact the Placement Office: Placement@iisunic.ac.in