BCA

Paper Code: 
ALAD 100
Credits: 
2
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

Paper has been designed such that it acquaints the students with the spoken, nonverbal and written communication skills, personal grooming. To enable students to write resume, online and offline, working on student’s confidence building through Group Discussion and Personal Interview. 

6.00
Unit I: 
Self-Analysis and Personal Grooming

Internal external motivation, Visual image, Grooming, business formals, business casuals, accessories, Indian women executives, Mental Models (Inversion, Entropy), SWOT Analysis and Johari Window.

6.00
Unit II: 
Listening, Verbal and Non-verbal communication skills, Public Speaking

Asking the right questions, Voice modulations, listening habits, Building reading habits (Fiction and Non-Fiction). Extempore, Debate, JAM sessions.
Written communication, Assertiveness.
Formal letter writing, e-mail writing, Netiquette, using e-mail elements, How and when to say No

6.00
Unit III: 
Group Discussion

Body language, Skills required, Importance, Types, Process of GD, Evaluation Criteria, Preparing for GD, Do’s and Don’ts of GD, FAQs.
Mock GD

6.00
Unit IV: 
Personal Interview

Answering the most common Interview questions, Body Language, Document filing, Be the autobiographer, Grooming, Mirroring, FAQs.
Mock PI

6.00
Unit V: 
Seminar and Industry Expert session

Question answer and experience sharing session

Essential Readings: 
  1. David Riklan (2003), Self-Improvement the Top 101 Experts Who Help Us Improve Our Lives.
  2. Bruce Patton, Douglas Stone, and Sheila Heen, Difficult Conversations
  3. Dr. K. Alex (2009), Soft skills know yourself and know the world, Sultan Chand & Sons.
  4. Kelly McGonigal (2011), The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do to Get More of It.
  5. Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.
Academic Year: 
2020-21